AiNZ

Hi everyone, I’m looking to trade my Scroll of Choice for 20 Styles + 5 War, but I’ve run into some confusion regarding the proper process to complete the trade. When I submitted a support request, I was informed that staff assistance is required for the trade to proceed. However, when I reached out to a GM/staff member in-game, I was told to submit a request through support instead. At the moment, it feels like I’m being directed back and forth between in-game staff and the support system, and I’m unsure what the correct step is to move forward. Could someone please clarify the proper procedure for transferring or trading this item? Specifically: Should I wait for a staff member to assist in-game after submitting a support ticket? Or is there an additional step I need to follow through support? I’d really appreciate any guidance so I can proceed with this trade properly. Thank you in advance for your help!

Matrix, em 12 September 2025 - 11:59 AM, disse: The problem was not notification, you may have cleared the manager data and this understands the device change, when this happens you have to wait the stipulated period to activate again, the system understands as a security measure that the cell phone was formatted and blocking activation. Unfortunately, nothing can be done, just wait, see how to activate again: Clique Here So do I literally have to wait 5 days in order to reset it back to normal?

Hello, I encountered an issue with my account today. While I was playing, everything was fine, but when I exited and tried to log back in, I received an error message saying: “This account already has an active token on another device. To activate a token on this device, you must first deactivate the token on the other device.” The problem is, I’m only using one device. I have not logged in anywhere else, and I did not authorize anyone else to use my account. Now, I can’t activate my token, and it says I need to wait 5 days to disable it remotely. This is very inconvenient since I can’t access my account properly. Could you please help me deactivate the token or reset it on your end so I can continue playing without waiting 5 days?