[AiNZ]

Hi everyone,

I’m looking to trade my Scroll of Choice for 20 Styles + 5 War, but I’ve run into some confusion regarding the proper process to complete the trade.

When I submitted a support request, I was informed that staff assistance is required for the trade to proceed. However, when I reached out to a GM/staff member in-game, I was told to submit a request through support instead.

At the moment, it feels like I’m being directed back and forth between in-game staff and the support system, and I’m unsure what the correct step is to move forward.

Could someone please clarify the proper procedure for transferring or trading this item? Specifically:

Should I wait for a staff member to assist in-game after submitting a support ticket?
Or is there an additional step I need to follow through support?
I’d really appreciate any guidance so I can proceed with this trade properly. Thank you in advance for your help!

[Messias-_-]

Hey!

Trades and sales like this are actually handled through our Discord: Clique aqui
There, you’ll find a specific “Trades” channel where players can negotiate with each other.

If you need help from a staff member (STAFFER) to complete the trade, you should go to the “Request Trades” channel on Discord. In your message, include your nickname and the nickname of the player you’re trading with, and ask for a staff member to assist with the trade.

That’s the correct process.

@Edit-linkdc

Este post foi editado por Messias-_-: 05 May 2026 - 12:45 PM

[Matrix]

The correct procedure is to request a mount exchange/acquisition via email to suporte@muaway.net, detailing everything clearly with the seller's and buyer's nicknames or the desired mount that is currently available.

[Ky3LL]

Since this is a rare item in the game, assistance for trading or related information must be requested through the email provided in the item description: suporte@muaway.net.
Send an email explaining your intention to trade, including:

• Your nickname
  
• The nickname of the player who will be buying
  
• Details of the agreement (values, items involved, etc.)

After that, just wait up to 72h for the team’s response, as they will guide you and handle the process properly.

[DudaLima]

Good afternoon friend,
To finalize the exchange you must send an email to suporte@muaway.net or contact the SubAdministrator via Discord, informing the nicknames of the seller and the buyer. As this is a rare item, it has up to 72 hours to be added to your account.

[Snow_GM]

Hello,

As instructed in the private message on discord, the Scroll of Choice exchange must be requested via email at support@muaway.net.

[Snow_GM]

Resolvido.

Caso precise reabrir o tópico, me envie uma MP solicitando.